What Are the 5 Key Metrics for Agritech Software Development Firms?

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What are the 5 key metrics for agritech software development firms that truly drive growth and profitability? Are you tracking the right KPIs to optimize your product adoption, customer retention, and operational efficiency? Discover how these metrics can transform your strategy and boost your bottom line.

Curious about improving your agritech SaaS financial metrics and reducing churn? Learn which indicators matter most—from monthly recurring revenue to customer-centric KPIs—and how to leverage them for smarter decisions. Start building your success with our Agritech Software Development Firm Business Plan Template.

What Are the 5 Key Metrics for Agritech Software Development Firms?
# KPI Name Description
1 Monthly Recurring Revenue (MRR) Measures predictable subscription income monthly, critical for forecasting and scaling CropLogic’s software sales.
2 Customer Churn Rate Tracks the percentage of customers lost, highlighting retention issues that impact profitability and growth.
3 Customer Lifetime Value (LTV) Estimates total revenue per customer, guiding marketing spend and pricing to maximize long-term profitability.
4 Product Adoption Rate Measures active user engagement with key features, indicating product stickiness and value delivery to farmers.
5 Gross Profit Margin Calculates revenue minus direct costs as a percentage, reflecting operational efficiency and funding capacity.



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Key Takeaways

  • Tracking KPIs like Monthly Recurring Revenue and Customer Churn Rate provides crucial insights into financial health and growth potential for agritech software firms.
  • Operational KPIs such as sprint velocity and bug resolution time help optimize development efficiency and product reliability.
  • Customer-centric KPIs including Net Promoter Score and onboarding completion rate drive better client satisfaction and long-term retention.
  • Consistently monitoring and aligning KPIs with business goals enables data-driven decisions that boost scalability, investor confidence, and sustainable profitability.



Why Do Agritech Software Development Firms Need to Track KPIs?

Tracking agritech software development KPIs is essential for firms like CropLogic Solutions to stay competitive and efficient. These metrics provide clear insights into product adoption, operational efficiency, and financial health. Understanding these KPIs empowers you to make data-driven decisions that boost profitability and client satisfaction. Ready to see why these indicators matter for your agritech SaaS business? Keep reading.


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Key Reasons to Track Agritech Software KPIs


  • Real-time visibility into product performance and client adoption drives faster improvements.
  • Identifies bottlenecks in software development cycles, improving operational KPIs and deployment speed.
  • Builds investor confidence by demonstrating scalable growth and progress with clear agritech SaaS financial metrics.
  • Enables cost optimization and resource allocation to enhance agritech software profitability.
  • Supports compliance with agricultural data standards and industry regulations critical for market trust.
  • Facilitates benchmarking against top SaaS firms, aiming for 90%+ client retention and 30%+ annual growth.
  • Improves forecasting for revenue, hiring, and cash flow management to ensure sustainable operations.
  • Drives proactive decisions that enhance customer-centric KPIs like retention and satisfaction.


Tracking these KPIs is not just about numbers; it’s about steering your agritech software firm toward long-term success. For a detailed roadmap, check out How to Start an Agritech Software Development Firm?



What Financial Metrics Determine Agritech Software Development Firm’s Profitability?

For an Agritech Software Development Firm like CropLogic Solutions, tracking the right financial metrics is essential to drive profitability and sustainable growth. These agritech SaaS financial metrics reveal how efficiently you convert innovation into revenue while controlling costs. Understanding them helps you optimize operations and secure investor confidence. Curious how to measure your firm’s financial health effectively? Let’s dive into the five key metrics every agritech software company must monitor.


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Top Agritech Software Development KPIs for Profitability


  • Gross profit margin: Software firms typically target 70–80%+ due to low incremental costs, reflecting strong agritech software profitability.
  • Net profit margin: Healthy SaaS firms aim for 10–20% after R&D and support expenses, balancing growth and efficiency.
  • Monthly recurring revenue (MRR) and annual recurring revenue (ARR): Track subscription growth to forecast cash flow and scale sustainably.
  • Customer acquisition cost (CAC) vs. lifetime value (LTV): Ensure LTV is at least 3x CAC to maintain profitable customer-centric KPIs.
  • Churn rate: Best-in-class SaaS firms keep annual churn below 5–7%, critical for agritech client retention strategies.
  • Break-even point: Know when recurring revenue covers fixed and variable costs to manage operational KPIs effectively.
  • Cash burn rate: For startups, maintain a runway of 12–18 months to sustain growth before next funding round.


Tracking these agritech software development KPIs equips you to make smarter decisions, optimize product adoption rate agritech SaaS, and improve overall farm management software performance. Monitoring these financial metrics regularly ensures your firm stays on course for profitability and long-term success.



How Can Operational KPIs Improve Agritech Software Development Firm Efficiency?

Operational KPIs are the backbone of optimizing efficiency in an Agritech Software Development Firm like CropLogic Solutions. Tracking these metrics sharpens your development cycles, system reliability, and customer responsiveness, directly impacting your agritech software profitability. Mastering these KPIs helps you stay competitive and scale sustainably in the fast-evolving agritech SaaS landscape. Ready to dive into the key operational benchmarks that really move the needle?


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Essential Operational KPIs to Track


  • Monitor sprint velocity and feature release frequency to fine-tune development speed and responsiveness.
  • Track bug resolution time, aiming for 2–5 days on critical issues to maintain software quality.
  • Ensure system uptime of 99.9%+ for reliable farm management software performance.
  • Analyze support ticket volume and maintain 80%+ resolution within 24 hours to boost customer satisfaction.


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Additional Metrics Driving Efficiency


  • Maintain developer resource utilization above 75% without risking burnout for sustained productivity.
  • Monitor integration success rates with IoT devices and farm management systems to ensure seamless data flow.
  • Evaluate new feature adoption rates to align product development with user needs and maximize agritech customer-centric KPIs.

Tracking these operational KPIs not only improves your software development efficiency KPIs but also supports better decision-making and growth. For a deeper look at financial health alongside these metrics, check out How Much Does an Owner Make in an Agritech Software Development Firm?



What Customer-Centric KPIs Should Agritech Software Development Firms Focus On?

Tracking the right customer-centric KPIs is essential for any agritech software development firm aiming to boost agribusiness profitability and client satisfaction. These metrics reveal how well your software drives adoption, retention, and growth among American farmers using your platform. Mastering these KPIs helps you optimize product value and reduce churn, critical for sustainable success in agritech SaaS.

For insights on initial investments and budgeting, explore What Is the Cost to Launch an Agritech Software Development Firm?


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Top Customer-Centric KPIs for Agritech Software Development


  • Net Promoter Score (NPS): Aim for an NPS between 30 and 50, signaling strong client advocacy and satisfaction.
  • Customer Retention Rate: Target an annual retention rate of 90% or higher to ensure steady recurring revenue and reduce customer churn rate SaaS.
  • Onboarding Completion Rate: A high completion rate is vital to maximize product adoption rate agritech SaaS and minimize early churn.
  • Average Time to Value: Strive for under 30 days to deliver tangible ROI for new clients, accelerating their trust and lifetime value.
  • Customer Support Satisfaction Score: Maintain scores above 85% to demonstrate excellent service in B2B SaaS environments.
  • Client Engagement Metrics: Monitor logins per week, feature usage, and feedback submission to gauge ongoing user involvement.
  • Upsell and Cross-Sell Conversion Rates: Track these to grow revenue from your existing client base effectively.




How Can Agritech Software Development Firms Use KPIs to Make Better Business Decisions?

Tracking the right agritech software development KPIs is essential to steer your firm toward sustainable growth and profitability. By aligning KPIs with your strategic goals, you gain clarity on where to focus efforts—whether that’s boosting monthly recurring revenue agritech, improving product adoption, or reducing customer churn rate SaaS. Let’s explore how these key metrics empower you to make smarter, data-driven decisions that fuel CropLogic Solutions’ mission to optimize farm management software performance.


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Practical Ways to Use Agritech KPIs for Business Growth


  • Align KPIs with growth targets: Set clear goals like doubling ARR year-over-year or expanding into new regions to focus your agritech SaaS financial metrics effectively.
  • Adjust pricing and subscription plans: Use gross profit margin software firms and customer lifetime value agritech software data to refine pricing models or introduce tiered plans that maximize agritech software profitability.
  • Prioritize product roadmap: Leverage operational KPIs to allocate R&D resources efficiently, enhancing product adoption rate agritech SaaS and software development efficiency KPIs.
  • Enhance customer success strategies: Monitor agritech customer-centric KPIs such as customer churn rate SaaS and client retention strategies to improve onboarding and support processes.

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Integrating KPIs into Daily Management


  • Benchmark against industry standards: Continuously compare your KPI tracking in agritech software to identify innovation opportunities and stay competitive.
  • Use agile KPI dashboards: Embed KPI dashboards into management routines for real-time insights and agile decision-making that responds to market shifts.
  • Prepare investor updates: Use KPI trends and SaaS metrics for software development to craft compelling reports supporting future fundraising rounds.
  • Explore what it takes financially to launch and scale your agritech software development firm with confidence.


What Are 5 Core KPIs Every Agritech Software Development Firm Should Track?



KPI 1: Monthly Recurring Revenue (MRR)


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Definition

Monthly Recurring Revenue (MRR) measures the predictable, subscription-based income your Agritech software development firm earns each month. It’s a critical financial metric that reflects the stability and growth potential of CropLogic Solutions’ recurring revenue streams.


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Advantages

  • Enables accurate forecasting and resource planning by revealing steady income trends.
  • Directly influences valuation and funding potential; surpassing $100K MRR is a key milestone for scaling.
  • High MRR growth signals strong market demand and validates product-market fit in the agritech SaaS space.
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Disadvantages

  • Does not account for customer churn or acquisition costs, which can mask profitability issues.
  • Can be skewed by large one-time contracts or discounts, reducing accuracy in measuring true recurring revenue.
  • Focus on MRR growth alone may overlook operational inefficiencies or product adoption challenges.

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Industry Benchmarks

For early-stage agritech SaaS firms like CropLogic Solutions, the median MRR growth rate typically ranges between 9–15% monthly. Reaching a steady MRR above $100,000 is widely recognized as a threshold for scaling operations and attracting investor interest. These benchmarks help you gauge your firm’s performance against industry standards and inform strategic decisions.

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How To Improve

  • Expand subscription offerings with tiered pricing to capture a broader customer base.
  • Enhance product features that increase customer retention and reduce churn rate SaaS metrics.
  • Implement targeted marketing campaigns to accelerate new customer acquisition and boost MRR.

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How To Calculate

Calculate MRR by summing all monthly subscription revenues from active customers. This includes recurring fees but excludes one-time charges or variable usage fees.

MRR = Σ (Monthly Subscription Fee per Customer)

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Example of Calculation

If CropLogic Solutions has 200 customers each paying $150 monthly, the MRR is the total of all subscriptions:

MRR = 200 × $150 = $30,000

This means CropLogic generates $30,000 in predictable revenue every month from subscriptions.


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Tips and Tricks

  • Track MRR growth monthly to identify trends and adjust your agritech SaaS financial metrics accordingly.
  • Segment MRR by customer type or subscription plan to spot high-value clients and tailor retention strategies.
  • Combine MRR analysis with customer churn rate SaaS data to get a full picture of revenue health.
  • Use agile KPI dashboards for real-time MRR monitoring, enabling quick responses to market changes.


KPI 2: Customer Churn Rate


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Definition

Customer Churn Rate measures the percentage of customers who stop using your agritech software over a given period, typically monthly or annually. It is a critical agritech customer-centric KPI that reveals retention challenges and helps evaluate the health and sustainability of CropLogic Solutions’ subscription base.


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Advantages

  • Highlights retention issues early, enabling proactive customer support and product improvements.
  • Directly impacts agritech software profitability by preserving Monthly Recurring Revenue (MRR).
  • Builds investor confidence by demonstrating stable or improving customer loyalty.
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Disadvantages

  • Can be skewed by seasonal fluctuations common in farm management software usage.
  • Does not explain why customers churn, requiring additional qualitative analysis.
  • High churn rates may mask underlying product or onboarding issues if not segmented properly.

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Industry Benchmarks

Top agritech SaaS firms aim to keep monthly churn below 1% and annual churn under 5–7%. These benchmarks are vital for assessing CropLogic Solutions’ operational KPIs against industry standards, influencing profitability and scalability prospects.

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How To Improve

  • Enhance onboarding with personalized training and clear value demonstrations to reduce early churn.
  • Implement responsive customer support and regular check-ins to address issues before cancellation.
  • Continuously update software features based on farmer feedback to increase product adoption rate.

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How To Calculate

Calculate Customer Churn Rate by dividing the number of customers lost during a period by the total customers at the start of that period, then multiply by 100 to get a percentage.

Customer Churn Rate (%) = (Customers Lost During Period ÷ Customers at Start of Period) × 100

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Example of Calculation

If CropLogic Solutions started the month with 500 customers and lost 5 by month-end, the monthly churn rate is:

(5 ÷ 500) × 100 = 1%

This indicates CropLogic is meeting top agritech SaaS churn benchmarks, supporting stable Monthly Recurring Revenue.


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Tips and Tricks

  • Segment churn by customer type or usage patterns to identify specific risk groups.
  • Track churn alongside Customer Lifetime Value to balance acquisition costs and retention efforts.
  • Use agile KPI dashboards to monitor churn trends in real time and react quickly.
  • Incorporate customer feedback loops to uncover root causes behind churn and improve product fit.


KPI 3: Customer Lifetime Value (LTV)


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Definition

Customer Lifetime Value (LTV) estimates the total revenue a business expects to earn from a single customer over the entire duration of their relationship. For agritech software development firms like CropLogic Solutions, LTV helps evaluate long-term profitability and guides strategic decisions on marketing and pricing.


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Advantages

  • Enables informed marketing spend by comparing LTV to Customer Acquisition Cost (CAC), ensuring sustainable growth.

  • Supports pricing strategy adjustments to maximize revenue from each customer over time.

  • Higher LTV allows agritech SaaS firms to invest more aggressively in product development and customer success.

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Disadvantages

  • Estimations can be inaccurate if churn rates or customer behavior change unexpectedly.

  • High LTV doesn't guarantee profitability if operational costs or churn are not controlled.

  • Calculating LTV requires reliable historical data, which early-stage agritech startups may lack.


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Industry Benchmarks

B2B SaaS agritech firms typically see an average Customer Lifetime Value between $10,000 and $50,000, depending on market segment and contract length. A healthy LTV is generally at least 3 times the Customer Acquisition Cost (CAC), ensuring marketing profitability. These benchmarks are crucial for CropLogic Solutions to measure their agritech software profitability and operational KPIs effectively.

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How To Improve

  • Enhance customer retention by delivering consistent value and improving product adoption rate.

  • Implement tiered pricing models to increase average revenue per user (ARPU).

  • Reduce churn through proactive customer support and personalized engagement strategies.


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How To Calculate

Customer Lifetime Value can be calculated by multiplying the average revenue per customer by the average customer lifespan. For SaaS agritech firms, this often factors in subscription fees and renewal rates.


LTV = Average Revenue per Customer × Average Customer Lifespan

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Example of Calculation

Suppose CropLogic Solutions charges an average subscription fee of $500 per month and the average customer stays for 24 months. The LTV would be:

LTV = $500 × 24 = $12,000

This means each customer generates $12,000 in revenue over their lifetime, guiding how much CropLogic can spend to acquire new customers.


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Tips and Tricks

  • Regularly update LTV calculations to reflect changes in churn rate and pricing.

  • Compare LTV against CAC to ensure marketing campaigns are cost-effective.

  • Use segmentation to calculate LTV for different customer groups to tailor strategies.

  • Integrate LTV tracking into agile KPI dashboards for real-time monitoring.



KPI 4: Product Adoption Rate


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Definition

Product Adoption Rate measures the percentage of active users regularly engaging with your agritech software’s key features. It reveals how well your solution delivers value to farmers and indicates user retention and satisfaction, essential for CropLogic Solutions’ growth and profitability.


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Advantages

  • Directly correlates with customer retention and upsell opportunities, boosting long-term revenue.
  • Identifies which features resonate with users, guiding product development and prioritization.
  • Highlights onboarding effectiveness, enabling targeted improvements to reduce churn.
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Disadvantages

  • Can be skewed by seasonal farming cycles affecting user activity patterns.
  • High adoption doesn’t always equal satisfaction if usage is forced or habitual.
  • Requires precise tracking of feature usage, which can demand advanced analytics infrastructure.

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Industry Benchmarks

For agritech SaaS firms like CropLogic Solutions, a product adoption rate of 60–80% or higher is considered a strong indicator of product stickiness. This aligns with benchmarks in broader SaaS industries, where sticky products maintain active user engagement above 70%. Meeting or exceeding these benchmarks signals effective customer-centric KPIs and supports sustained monthly recurring revenue agritech growth.

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How To Improve

  • Enhance onboarding with interactive tutorials and personalized guidance to boost early feature use.
  • Regularly collect user feedback to identify pain points and redesign low-adoption features.
  • Introduce in-app notifications and feature highlights to encourage exploration and continuous engagement.

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How To Calculate

Calculate the product adoption rate by dividing the number of active users engaging with key features by the total number of users, then multiply by 100 to get a percentage.

Product Adoption Rate (%) = (Active Users Engaging with Key Features / Total Users) × 100


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Example of Calculation

If CropLogic Solutions has 1,000 users and 750 of them actively use core features like real-time crop monitoring and resource optimization, the product adoption rate is:

(750 / 1,000) × 100 = 75%

This 75% adoption rate indicates strong engagement, aligning with agritech SaaS financial metrics benchmarks for product stickiness.


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Tips and Tricks

  • Segment adoption rates by user type (e.g., small vs. large farms) to tailor feature development.
  • Integrate usage analytics seamlessly into your agritech SaaS platform for real-time tracking.
  • Combine product adoption data with customer churn rate SaaS metrics to identify at-risk users.
  • Use adoption insights to inform marketing and upsell campaigns, maximizing customer lifetime value agritech software.


KPI 5: Gross Profit Margin


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Definition

Gross Profit Margin measures the percentage of revenue remaining after deducting direct costs such as hosting, support, and R&D. It reflects how efficiently your agritech software development firm converts sales into profit before accounting for overhead and other expenses.


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Advantages

  • Highlights operational efficiency by showing how well direct costs are managed relative to sales.
  • Indicates pricing power and product value, essential for sustainable growth in agritech SaaS markets.
  • Supports reinvestment in product development and sales efforts, fueling innovation and customer acquisition.
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Disadvantages

  • Does not account for indirect expenses like marketing or general administration, which can affect overall profitability.
  • High gross margin alone doesn’t guarantee net profit if other costs are poorly controlled.
  • Can be misleading if revenue recognition or cost allocation is inconsistent, especially in complex SaaS contracts.

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Industry Benchmarks

For agritech software firms like CropLogic Solutions, a gross profit margin of 70–80% or higher is typical in the SaaS industry. This range signals strong control over direct costs and effective pricing. Benchmarks help you gauge your firm’s financial health and appeal to investors by comparing your margins to industry standards.

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How To Improve

  • Optimize hosting and infrastructure costs by leveraging scalable cloud solutions and negotiating vendor contracts.
  • Streamline R&D focus to prioritize features that drive customer value and reduce unnecessary development expenses.
  • Enhance pricing strategies to reflect the unique value of your agritech software and reduce discounting.

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How To Calculate

Gross Profit Margin is calculated by subtracting direct costs from total revenue, then dividing by total revenue and multiplying by 100 to get a percentage.

Gross Profit Margin (%) = ((Revenue – Direct Costs) / Revenue) × 100

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Example of Calculation

Suppose CropLogic Solutions generates $500,000 in revenue and incurs $125,000 in direct costs (hosting, support, R&D). The gross profit margin is:

((500,000 – 125,000) / 500,000) × 100 = 75%

This means CropLogic retains 75% of its revenue after covering direct costs, aligning well with SaaS benchmarks.


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Tips and Tricks

  • Regularly review hosting and support expenses to avoid surprises that erode margins.
  • Use agile KPI dashboards to track gross profit margin trends alongside other agritech operational KPIs.
  • Combine gross margin analysis with customer-centric KPIs like churn rate and LTV for a full profitability picture.
  • Communicate your gross profit margin clearly in investor pitch decks to demonstrate financial discipline and scalability.