What Are the 5 Key Metrics for Eco-Friendly Beauty Brand Success?

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What are the 5 key metrics for eco-friendly beauty brand success? Are you tracking the right KPIs to boost sustainability and profitability in your green beauty business? Discover how focusing on these essential indicators can transform your brand’s growth and customer loyalty.

Curious about optimizing supply chain sustainability or improving your gross profit margin beauty metrics? Dive into practical strategies that align financial health with eco-conscious values and explore tools like the Eco Friendly Beauty Brand Business Plan Template to get started.

What Are the 5 Key Metrics for Eco-Friendly Beauty Brand Success?
# KPI Name Description
1 Gross Profit Margin Measures revenue minus COGS; healthy beauty brands target 60–80% gross margin, balancing premium ingredient costs and pricing to fund sustainability and marketing.
2 Inventory Turnover Rate Tracks how often inventory sells and replenishes; a rate of 4–8 times yearly reduces waste of organic products and signals supply chain efficiency.
3 Customer Retention Rate Percentage of repeat buyers; top brands hit 30–40%, reflecting satisfaction with product quality, brand values, and customer experience.
4 Net Promoter Score (NPS) Measures customer loyalty and likelihood to recommend, with scores above 50 indicating strong word-of-mouth and brand advocacy.
5 Carbon Footprint per Product Quantifies greenhouse gas emissions per product lifecycle; leading eco brands aim to cut this footprint by 20% annually to support credibility and compliance.



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Key Takeaways

  • Tracking KPIs like gross profit margin and inventory turnover is essential for balancing profitability with sustainability in eco-friendly beauty brands.
  • Operational KPIs help identify inefficiencies in sourcing, production, and fulfillment, reducing waste and improving cost management.
  • Customer-centric metrics such as retention rate and Net Promoter Score provide insight into loyalty and brand advocacy, crucial for long-term growth.
  • Measuring carbon footprint per product supports environmental claims, regulatory compliance, and builds trust with eco-conscious consumers.



Why Do Eco Friendly Beauty Brands Need to Track KPIs?

Tracking KPIs is essential for any eco friendly beauty brand aiming to balance profit and sustainability. These metrics provide clear, actionable insights that help you optimize every aspect of your business—from sales to supply chain sustainability. Without this data, you risk missing critical inefficiencies and losing credibility with investors and eco-conscious consumers. Dive into how KPIs empower your brand to grow responsibly and profitably.


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Key Reasons to Track KPIs for Eco Friendly Beauty Brands


  • KPIs reveal real-time sales performance, inventory turnover rate beauty, and supply chain sustainability status.
  • They identify inefficiencies in sourcing, eco-friendly packaging impact, and distribution to cut waste and costs.
  • Lenders and investors expect transparent KPI tracking to verify growth and environmental impact claims, boosting funding confidence.
  • Data-driven decisions improve sustainable product development, marketing ROI for green beauty brands, and resource allocation.


For a brand like EverBloom Organics, understanding these sustainable beauty business metrics is vital to meet both profit and environmental goals. Want to know How Much Do Owners Make from Eco-Friendly Beauty Brands? Tracking KPIs such as gross profit margin beauty and customer retention in eco beauty ensures you stay competitive and true to your eco-conscious mission.



What Financial Metrics Determine Eco Friendly Beauty Brand’s Profitability?

Understanding the right financial metrics is crucial for scaling your Eco Friendly Beauty Brand like EverBloom Organics. These KPIs for beauty brands reveal how well you manage costs, profitability, and customer value amid higher expenses from sustainable sourcing and eco-friendly packaging. Keep reading to discover the essential numbers that drive sustainable beauty business success.


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Key Financial Metrics to Track


  • Gross profit, net profit, and EBITDA show your brand’s ability to scale sustainably despite higher COGS from organic ingredients. Aim for a gross profit margin beauty above 60% to stay competitive.
  • Cost of Goods Sold (COGS) tracking is vital since sustainable sourcing and eco-friendly packaging increase production costs. Managing COGS directly impacts your organic beauty product profitability.
  • Break-even analysis clarifies the sales volume needed to cover upfront investments like certifications and sustainable packaging, helping you plan cash flow more effectively.
  • Cash flow management is critical as you invest in supply chain sustainability and eco-conscious consumer engagement. Maintaining positive cash flow ensures smooth operations without compromising growth.
  • Average order value and repeat purchase rate measure customer retention in eco beauty, maximizing lifetime value and improving marketing ROI for green beauty brands.


For a deeper dive into profitability benchmarks and owner earnings, check out How Much Do Owners Make from Eco-Friendly Beauty Brands?



How Can Operational KPIs Improve Eco Friendly Beauty Brand Efficiency?

Operational KPIs are essential for boosting efficiency in eco friendly beauty brands like EverBloom Organics. Tracking these metrics helps reduce waste, optimize supply chain sustainability, and enhance customer retention in eco beauty. Understanding how to measure and act on these KPIs can transform your sustainable beauty business metrics and improve profitability.

For a deeper dive into starting your own green beauty venture, check out How to Launch an Eco-Friendly Beauty Brand Business?


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Key Operational KPIs for Eco-Friendly Beauty Brands


  • Inventory turnover rate beauty

    Tracks how fast products sell, helping reduce waste and expired stock. Top eco brands target a turnover rate of 6-8 times per year to maintain freshness and minimize environmental impact.
  • Measuring supply chain lead time for sustainable brands

    Monitors efficiency in sourcing organic ingredients and eco-friendly packaging, crucial for supply chain sustainability and reducing carbon footprint in cosmetics.
  • Production yield

    Compares output to input, ensuring minimal manufacturing waste and improving organic beauty product profitability by optimizing resource use.
  • Order fulfillment time

    Impacts customer satisfaction and operational scalability; fast fulfillment supports better customer retention in eco beauty and enhances marketing ROI for green beauty brands.
  • Return rate analysis

    Identifies quality or packaging issues early, enabling rapid improvements that boost repeat purchase rate beauty and reduce customer acquisition cost cosmetics.




What Customer-Centric KPIs Should Eco Friendly Beauty Brands Focus On?

For an eco friendly beauty brand like EverBloom Organics, tracking customer-centric KPIs is essential to build loyalty and drive sustainable growth. These metrics reveal how well you connect with eco-conscious consumers and manage your brand’s reputation. Focusing on these KPIs helps you optimize marketing efficiency and improve customer retention in eco beauty.


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Key Customer KPIs for Sustainable Beauty Business Metrics


  • Customer Retention Rate

    Measures loyalty by tracking repeat purchase rate; top eco friendly beauty brands aim for 60%+ retention to thrive in a competitive market.
  • Net Promoter Score (NPS)

    Indicates customer advocacy; leading beauty brands maintain an NPS of 50+, reflecting strong organic growth potential.
  • Online Review Ratings & Sentiment

    Aim for an average rating of 4.5+ stars; sentiment analysis helps protect brand trust and highlights areas to improve product perception.
  • Customer Acquisition Cost (CAC)

    Tracks marketing spend efficiency; the industry average ranges between $30–$50 per customer for eco-friendly cosmetics, guiding budget allocation.
  • Social Engagement Rate

    Measures likes, shares, and comments to gauge how well your sustainable beauty messaging resonates with eco-conscious consumers.


Understanding these KPIs not only supports better decision-making but also enhances financial metrics for eco beauty, including gross profit margin beauty and marketing ROI for green beauty brands. Tracking customer retention in eco beauty alongside supply chain sustainability and eco-friendly packaging impact positions EverBloom Organics to lead in the sustainable beauty market.



How Can Eco Friendly Beauty Brands Use KPIs to Make Better Business Decisions?

For eco friendly beauty brands like EverBloom Organics, tracking the right KPIs is essential to balance growth with sustainability. Using sustainable beauty business metrics lets you refine product lines, optimize operations, and engage eco-conscious consumers effectively. Let’s explore how KPIs drive smarter decisions that protect your brand’s mission and boost profitability.


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Key Ways to Use KPIs in Eco Beauty Brands


  • Align KPIs with sustainability goals to ensure growth doesn’t increase your carbon footprint in cosmetics or compromise supply chain sustainability.
  • Analyze sales and gross profit margin beauty data to adjust product offerings and pricing, improving organic beauty product profitability.
  • Use operational KPIs like inventory turnover rate beauty and supplier lead times to enhance inventory management and strengthen sustainable sourcing in beauty industry.
  • Leverage customer data, including Net Promoter Score beauty brands and repeat purchase rates, to tailor marketing strategies and improve customer retention in eco beauty.
  • Conduct regular KPI reviews to quickly pivot in response to market trends, regulatory changes, and shifts in eco-friendly packaging impact.


Tracking KPIs effectively also helps you understand How Much Do Owners Make from Eco-Friendly Beauty Brands? and identify the best financial metrics for sustainable beauty businesses. This clarity supports smarter decisions that keep EverBloom Organics competitive and true to its eco-conscious mission.



What Are 5 Core KPIs Every Eco Friendly Beauty Brand Should Track?



KPI 1: Gross Profit Margin


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Definition

Gross Profit Margin measures the difference between your revenue and the cost of goods sold (COGS), expressed as a percentage of revenue. It shows how efficiently your eco friendly beauty brand manages ingredient costs and pricing, directly influencing profitability and capacity to fund sustainable initiatives.


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Advantages

  • Helps balance premium organic ingredient costs with pricing strategy to maintain profitability.
  • Directly impacts ability to reinvest in eco-conscious product development and green marketing.
  • Provides clear insight into operational efficiency and cost control in sustainable sourcing.
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Disadvantages

  • Can be misleading if overhead and indirect costs related to sustainability are excluded.
  • High margin does not always mean healthy cash flow if sales volume is low.
  • May encourage pricing that alienates eco-conscious customers if set too high.

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Industry Benchmarks

For eco friendly beauty brands like EverBloom Organics, a gross profit margin between 60% and 80% is standard. This range balances the higher costs of sustainable sourcing and organic ingredients with premium pricing. These benchmarks are crucial to ensure your brand remains competitive while funding supply chain sustainability and marketing efforts.

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How To Improve

  • Negotiate better rates with sustainable suppliers without compromising quality.
  • Optimize pricing strategies to reflect product value and eco-friendly brand positioning.
  • Reduce waste and inefficiencies in production to lower overall COGS.

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How To Calculate

Gross Profit Margin is calculated by subtracting the Cost of Goods Sold (COGS) from total revenue, then dividing by total revenue and multiplying by 100 to get a percentage.

Gross Profit Margin (%) = [(Revenue – COGS) / Revenue] × 100

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Example of Calculation

If EverBloom Organics generates $150,000 in revenue and the COGS for organic ingredients and packaging is $60,000, the gross profit margin calculation is:

[(150,000 – 60,000) / 150,000] × 100 = 60%

This 60% margin indicates a healthy balance between premium costs and pricing, enabling reinvestment in sustainable product development and marketing.


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Tips and Tricks

  • Regularly review ingredient costs to identify opportunities for sustainable savings.
  • Use gross profit margin alongside other KPIs like inventory turnover rate beauty for holistic insights.
  • Communicate value clearly to customers to justify premium pricing tied to eco-friendly benefits.
  • Monitor margin trends monthly to catch early signs of cost creep or pricing pressure.


KPI 2: Inventory Turnover Rate


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Definition

Inventory Turnover Rate measures how frequently a business sells and replaces its inventory within a given period. For eco friendly beauty brands like EverBloom Organics, it reflects demand accuracy and supply chain efficiency, crucial for minimizing waste of organic products.


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Advantages

  • Reduces waste by ensuring organic products are sold before expiration, supporting sustainability goals.
  • Improves cash flow by freeing up capital tied in inventory more quickly.
  • Signals effective demand forecasting and supply chain management, helping optimize stock levels.
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Disadvantages

  • High turnover might indicate stockouts, risking lost sales or dissatisfied customers.
  • Low turnover can mask overstocking issues, increasing storage costs and waste risk.
  • Does not account for product lifecycle differences; some products naturally sell slower.

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Industry Benchmarks

In the beauty industry, a healthy Inventory Turnover Rate typically ranges between 4 and 8 times per year. Eco friendly beauty brands aim for this range to balance product freshness and minimize expired organic inventory. Benchmarking against these standards helps EverBloom Organics assess operational efficiency and sustainability in supply chain management.

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How To Improve

  • Implement just-in-time inventory practices to reduce excess stock and waste.
  • Use demand forecasting tools tailored to seasonal trends and eco-conscious consumer behavior.
  • Optimize supplier relationships to shorten lead times and increase replenishment speed.

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How To Calculate

Calculate Inventory Turnover Rate by dividing the Cost of Goods Sold (COGS) by the average inventory value during the same period.

Inventory Turnover Rate = Cost of Goods Sold ÷ Average Inventory


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Example of Calculation

If EverBloom Organics had a COGS of $500,000 last year and an average inventory value of $100,000, the Inventory Turnover Rate would be:

500,000 ÷ 100,000 = 5 times per year

This means the brand sold and replenished its inventory five times in the year, which is within the ideal range for sustainable beauty brands.


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Tips and Trics

  • Regularly review inventory data to spot slow-moving products and adjust purchasing accordingly.
  • Integrate supply chain sustainability metrics to align turnover improvements with eco-friendly goals.
  • Use inventory management software that tracks expiry dates to prevent organic product waste.
  • Combine turnover analysis with customer retention KPIs to balance stock availability and demand.


KPI 3: Customer Retention Rate


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Definition

Customer Retention Rate measures the percentage of customers who continue to buy from your eco friendly beauty brand over a specific period. It reflects how well your products, brand values, and customer experience satisfy and engage your audience, making it a vital KPI for sustainable beauty business metrics.


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Advantages

  • Retention costs less than acquiring new customers, improving marketing ROI for green beauty brands.
  • High retention boosts customer lifetime value, increasing revenue predictability and profitability.
  • It signals strong alignment with eco-conscious consumer engagement and product satisfaction.
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Disadvantages

  • Does not reveal why customers leave, requiring supplementary metrics like NPS for deeper insights.
  • Can be skewed by seasonal buying patterns common in beauty product sales.
  • High retention alone may mask issues like low customer acquisition or limited market reach.

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Industry Benchmarks

Top eco friendly beauty brands typically achieve a 30–40% customer retention rate, reflecting strong brand loyalty and satisfaction with sustainable product quality. These benchmarks help you gauge how well your brand, like EverBloom Organics, performs against peers in customer loyalty and operational efficiency.

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How To Improve

  • Enhance product quality and transparency about sustainable sourcing in beauty industry to build trust.
  • Implement loyalty programs and personalized communication to encourage repeat purchase rate beauty.
  • Optimize customer service and eco-friendly packaging impact to improve overall customer experience.

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How To Calculate

Calculate Customer Retention Rate by dividing the number of repeat customers during a period by the total customers at the start, then multiplying by 100 to get a percentage.

Customer Retention Rate (%) = (Number of Repeat Customers ÷ Total Customers at Start) × 100


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Example of Calculation

If EverBloom Organics had 1,000 customers at the start of the year and 350 of those made repeat purchases during the year, the retention rate is:

(350 ÷ 1,000) × 100 = 35%

This 35% retention rate aligns with top eco friendly beauty brands, indicating healthy customer loyalty and product satisfaction.


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Tips and Trics

  • Track retention alongside Customer Acquisition Cost cosmetics to balance growth and profitability.
  • Segment customers by purchase frequency to identify and nurture high-value repeat buyers.
  • Use feedback loops and NPS beauty brands scores to uncover reasons behind retention trends.
  • Regularly review retention data to adapt marketing and product development for better sustainable product development.


KPI 4: Net Promoter Score (NPS)


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Definition

Net Promoter Score (NPS) measures customer loyalty by asking how likely customers are to recommend your eco friendly beauty brand to others. It’s a simple yet powerful gauge of brand advocacy and satisfaction, crucial for tracking organic growth and customer engagement in sustainable beauty business metrics.


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Advantages

  • Identifies brand advocates who drive word-of-mouth marketing, reducing customer acquisition costs cosmetics.
  • Provides actionable feedback to improve product quality and customer experience in eco friendly beauty brands.
  • Correlates strongly with customer retention in eco beauty, helping forecast future revenue streams.
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Disadvantages

  • Can be influenced by temporary emotions, not reflecting long-term loyalty accurately.
  • Does not capture reasons behind scores, requiring supplemental qualitative research.
  • May overlook silent detractors who don’t respond but negatively impact brand reputation.

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Industry Benchmarks

For eco friendly beauty brands like EverBloom Organics, an NPS above 50 is considered excellent, signaling strong customer loyalty and effective eco-conscious consumer engagement. Beauty and personal care industries typically see average NPS scores around 30-40, so surpassing this benchmark indicates competitive advantage and marketing efficiency.

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How To Improve

  • Enhance customer service and personalized communication to build trust and satisfaction.
  • Engage your community with transparent sustainable sourcing and eco-friendly packaging impact stories.
  • Actively solicit and act on customer feedback to address product or experience shortcomings.

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How To Calculate

Calculate NPS by subtracting the percentage of detractors from the percentage of promoters among your customers. Respondents rate their likelihood to recommend on a scale from 0 to 10.

NPS = % Promoters (score 9-10) - % Detractors (score 0-6)


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Example of Calculation

Suppose EverBloom Organics surveys 200 customers: 120 rate 9 or 10 (promoters), 40 rate 0 to 6 (detractors), and the rest are passives.

NPS = (120/200)*100 - (40/200)*100 = 60% - 20% = 40

This 40 NPS shows good loyalty but also highlights room to improve customer retention in eco beauty.


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Tips and Trics

  • Regularly track NPS after product launches or marketing campaigns to gauge impact.
  • Segment NPS by product lines to identify strengths and weaknesses in your organic beauty product profitability.
  • Combine NPS data with customer retention rate and gross profit margin beauty for holistic performance insights.
  • Use follow-up questions to understand the reasons behind scores for targeted improvements.


KPI 5: Carbon Footprint per Product


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Definition

Carbon Footprint per Product measures the total greenhouse gas emissions generated throughout the entire lifecycle of a beauty product—from sourcing raw materials to manufacturing, packaging, and delivery. This KPI is crucial for eco friendly beauty brands like EverBloom Organics to quantify environmental impact and guide sustainability efforts.


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Advantages

  • Enables targeted reduction of greenhouse gas emissions, supporting long-term sustainability goals.
  • Builds marketing credibility by transparently demonstrating environmental responsibility to eco-conscious consumers.
  • Helps ensure compliance with emerging regulations and certifications related to environmental impact in the beauty industry.
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Disadvantages

  • Calculating an accurate carbon footprint can be complex and data-intensive, requiring detailed supply chain transparency.
  • Variability in emission factors across suppliers and regions may lead to inconsistent measurements.
  • Focusing solely on carbon footprint risks overlooking other important sustainability aspects like water use or biodiversity.

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Industry Benchmarks

Leading eco friendly beauty brands target a minimum 20% year-over-year reduction in carbon footprint per product to stay competitive and compliant with sustainability standards. This benchmark reflects growing consumer demand for transparency and regulatory pressure in the cosmetics sector.

Tracking this KPI allows brands like EverBloom Organics to align with global initiatives such as the Science Based Targets initiative (SBTi), which guides companies in setting credible emission reduction goals.

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How To Improve

  • Optimize supply chain sustainability by sourcing organic ingredients from low-impact farms and reducing transportation distances.
  • Implement eco-friendly packaging impact reductions, such as using recyclable or biodegradable materials.
  • Invest in energy-efficient manufacturing processes and renewable energy to lower emissions during production.

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How To Calculate

Calculate Carbon Footprint per Product by summing all greenhouse gas emissions (CO2 equivalents) generated during the product’s lifecycle, then dividing by the total units produced.

Carbon Footprint per Product = (Total GHG Emissions from sourcing + manufacturing + packaging + transportation) ÷ Number of units produced


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Example of Calculation

Suppose EverBloom Organics emits 10,000 kg CO2e annually across sourcing, production, packaging, and shipping for 50,000 units of a facial serum. The carbon footprint per product is:

10,000 kg CO2e ÷ 50,000 units = 0.2 kg CO2e per unit

This figure helps identify emission hotspots and track improvements over time.


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Tips and Trics

  • Collaborate closely with suppliers to obtain accurate emission data and improve supply chain sustainability.
  • Use lifecycle assessment (LCA) tools tailored for cosmetics to capture comprehensive carbon footprint data.
  • Communicate carbon reduction achievements clearly in marketing to enhance eco-conscious consumer engagement.
  • Regularly review and update carbon footprint calculations to reflect operational changes and innovations.